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About TripLI

TripLI is an innovative ride-hailing app designed to transform transportation across Nigeria. Focused on affordability, reliability, and customer satisfaction, TripLI offers a seamless booking experience through its user-friendly app. The app features a versatile fleet and operates round-the-clock, ensuring convenience and accessibility for users at all times. Leveraging advanced technology, TripLI delivers exceptional service, combining cost-effectiveness with safety and efficiency. With exclusive promotions and a customer-centric approach, TripLI is well-positioned to meet Nigeria's unique mobility needs and set a new standard for ride-hailing in the region.

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Problem Statement and Key Requirements

TripLI sought to build a cutting-edge ride-hailing app that would revolutionize the on-demand mobility landscape in Nigeria. The goal was to provide users with a seamless, 24/7 ride-booking experience while improving operational efficiency.

To achieve this, TripLI required advanced functionality, including a refined ride assignment system to ensure efficient driver allocation. Additionally, an auto-accept toggle for drivers was essential to optimize response times and enhance overall service delivery. These enhancements were critical in aligning the app's performance with TripLI's strategic business objectives.

Key Requirements

Key Requirements:

  • The requested ride should be assigned to the nearby driver with a 10-second response window for acceptance. However, if rejected, the ride will then cycle through up to 4 drivers for reassignment.
  • Addition of a 'Chat on WhatsApp' icon positioned next to the call icon.
  • Auto-accept toggle to allow drivers to automatically accept rides if enabled.
  • Customized notification sound for ride alerts on the driver app.
  • OTP feature for ride pickups to be removed, retaining the OTP only for package deliveries with an enable/disable control for admin.
  • Drivers should be automatically set to offline in case they remain inactive for an hour.

How FATbit (VivoCabs) Helped?

With a wealth of experience in developing innovative solutions, we at FATbit deployed our advanced ride-hailing software 'VivoCabs' which offered an ideal foundation that matched the client's requirements. However, our client had unique requirements beyond some standard features, requiring optimization in the workflow and specific functional enhancements. Recognizing the need for a tailored approach, our team worked closely to meet the client's expectations, addressing each specific request with precision and attention to detail.

Key Features

Key Features Deployed:

  • Auto-Accept Ride Toggle
  • Force Update Feature
  • Slider Buttons for Driver Actions
  • Floating Icon feature
  • In-App Chat Feature
  • Autoset Offline Mode for Drivers
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Our Process

To deliver an efficient and successful outcome for the project, our team followed a methodical approach, breaking the work into various phases including design, development, testing, and deployment. We adopted an agile approach that allowed us to iteratively build the proposed app while ensuring that all milestones were met on time. This approach allowed us to deliver a fully functional, tailored solution that supported the client's operational requirements effectively.

Design

Our design team crafted a design specific to the ride-hailing industry to make it more impactful and intuitive for the end users.

development

The development stage included the integration of all the custom feature requirements into the source code.

testing

Rigorous quality assurance testing was conducted to ensure that the platform met high-quality standards.

deployement

Our team deployed the platform on the client's server and published the apps on the Google Play Store and App Store, providing detailed documentation for seamless onboarding.

support

We provided the client with a One-Year FREE Technical Support post-sale to resolve any unexpected issues.

Technology Stack

3rd Party APIs

PayPal
PayPal
Stripe
Stripe
Braintree
Braintree
FireBase
AWS SMTP services
Microsoft Translator
Microsoft Translator
Google Maps
Twilio SMS
Twilio SMS

Our Impact - Client Testimonial

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